Privacy Policy
Effective Date: April 2, 2026
1. Introduction
Mortgage Maestro ("we," "us," or "our"), operated by Duane Buziak (DBA Duane Buziak Mortgage Maestro), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at mortgagemaestro.site or interact with our services, including our SMS text messaging program.
By using our website or providing your information, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or services.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide
- Name — your full name as provided in our contact form
- Phone Number — your mobile or telephone number
- Email Address — if you choose to provide it
- Message Content — the details of your mortgage inquiry
- SMS Opt-In Consent Status — whether you have consented to receive text messages from us
Information Collected Automatically
- Website Usage Data — pages visited, time spent, browser type, device type, and referring website
- IP Address — for analytics and security purposes
- Cookies — standard browser cookies for website functionality
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your mortgage inquiries and provide consultation services
- To send SMS text messages regarding your mortgage inquiry to users who have explicitly opted in
- To communicate with you about our services, including follow-up on your inquiry
- To improve our website and services
- To comply with legal obligations and protect our rights
4. SMS/Text Messaging
This section specifically addresses our SMS text messaging practices:
- Opt-In Required: We only send SMS text messages to individuals who explicitly opt in by checking the consent checkbox on our contact form at mortgagemaestro.site. By opting in, you consent to receive SMS messages from Mortgage Maestro regarding your mortgage inquiry.
- Message Frequency: Message frequency may vary depending on the nature of your inquiry and our communications with you.
- Message and Data Rates: Standard message and data rates may apply. Please check with your mobile carrier for details about your plan.
- Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a one-time confirmation message and no further texts will be sent.
- Help: For assistance with our SMS program, reply HELP to any message or contact us at info@mortgagemaestro.site or (804) 212-8663.
- Carrier Participation: Carriers are not liable for delayed or undelivered messages. Carrier participation may vary.
- Phone Number Use: Phone numbers collected via our contact form are used solely to communicate with you about your mortgage inquiry. We do not sell, rent, or share your phone number with third parties for their marketing purposes. Your mobile opt-in data and consent information will not be shared with any third parties.
- Consent Not Required for Purchase: Providing your consent to receive SMS messages is not a condition of purchasing any goods or services from Mortgage Maestro.
5. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We may share information with trusted service providers who assist us in delivering SMS messages, hosting our website, or providing other operational services. These providers are contractually obligated to protect your information.
- Legal Requirements: We may disclose information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
6. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. If you request deletion of your data, we will make reasonable efforts to comply within 30 days, subject to any legal obligations to retain certain information.
8. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may request that we correct inaccurate or incomplete information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out of SMS: You may opt out of SMS messages at any time by replying STOP.
To exercise any of these rights, contact us at info@mortgagemaestro.site or (804) 212-8663.
9. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your personal information. As stated above, we do not sell your personal information. To submit a request, please contact us at info@mortgagemaestro.site.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Mortgage Maestro
Duane Buziak
3302 Haydenpark Lane
Henrico, VA 23233
Phone: (804) 212-8663
Email: info@mortgagemaestro.site